Pre-web Nielsen seems so much more sane than advice-about-the-web Nielsen. Prescient HCI paper analyzing post-WIMP 'puting https://www.nngroup.com/articles/noncommand/

Noncommand User Interfaces: Article by Jakob NielsenNew user interface technologies beyond the flat screen, and twelve dimensions across which future user interfaces may differ: user focus, the computer's role, interface control, syntax, object visibility, interaction stream, bandwidth, tracking feedback, interface locus, user programming, and software packaging.Nielsen Norman Group