Pre-web Nielsen seems so much more sane than advice-about-the-web Nielsen. Prescient HCI paper analyzing post-WIMP 'puting https://www.nngroup.com/articles/noncommand/

Noncommand User Interfaces: Article by Jakob NielsenNew user interface technologies beyond the flat screen, and twelve dimensions across which future user interfaces may differ: user focus, the computer's role, interface control, syntax, object visibility, interaction stream, bandwidth, tracking feedback, interface locus, user programming, and software packaging.Nielsen Norman Group
Posted on Twitter over 16 years ago and archived here at /twitter/2009/10/10/tweet-4789734104/ in the Twitter and Facebook collections.
Proximate posts in the Twitter collection
newer Twitter post from October 12, 2009, 4797773155 12 October 2009
this post Twitter post from October 11, 2009, 4789734104 11 October 2009
older Twitter post from October 11, 2009, 4789637110 11 October 2009
Proximate posts in the General collection
newer Thanks @charmsec and @slaintepub for the Guinness spoon – ma 11 October 2009
this post Twitter post from October 11, 2009, 4789734104 11 October 2009
older Twitter post from October 11, 2009, 4789637110 11 October 2009