Fourth book of 2024: “Mismatch” ( https://mitpress.mit.edu/9780262539487/mismatch/ ) subtitled “How Inclusion Shapes Design” by Kat Holmes ( https://www.goodreads.com/book/show/39644200-mismatch).
MismatchSometimes designed objects reject their users: a computer mouse that doesn't work for left-handed people, for example, or a touchscreen payment system that o...MIT PressMismatch: How Inclusion Shapes DesignHow inclusive methods can build elegant design solution…GoodreadsI grabbed this one after landing on a Don Norman piece ( https://www.fastcompany.com/90338379/i-wrote-the-book-on-user-friendly-design-what-i-see-today-horrifies-me). I enjoyed “The Design of Everyday Things" so I followed Norman’s suggestion to read Mismatch.
Pretty quick read, and full of things so obviously correct that I got impatient with the author’s patience? Good stuff.